Ecare next

Passport eCare Next Bar is a workflow assistant designed to streamline patient access and revenue cycle tasks by embedding smart, context-aware tools directly into your registration, scheduling, and billing screens. The on-screen toolbar guides staff through critical checks and data capture, helping reduce errors, speed up processing, and improve the patient financial experience.

Built for front-desk, central scheduling, and business office teams, it consolidates common activities into a single, easy-to-use ribbon so users can complete more work without switching systems.

Key capabilities:

• Context-aware prompts that surface the next best action at each step
• Real-time eligibility and benefits verification
• Insurance coverage discovery to reduce self-pay misclassification
• Patient identity verification and address/phone validation
• Authorization, medical necessity, and referral checks
• Cost estimates and financial assistance/propensity-to-pay screening
• Claim status insights and A/R worklist support for billing teams
• Rules-driven automation, audit trails, and performance reporting

Benefits:

• Fewer registration and billing errors, re
   

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  As the COVID-19 pandemic continues to evolve, healthcare organizations are looking for ways to expand digital patient care options such as telemedicine, patient portals, and remote patient monitoring solutions, which are quickly being adopted to help providers stay connected to patients. Patient management systems like Experian’s eCare NEXT help providers connect new digital clinical workflows to established workflows and revenue cycles.

  To keep up with revenue cycle changes, it is imperative that upstream and downstream products can easily communicate with each other. eCare Next has several features that improve revenue cycle management and enable efficient integration of new digital clinical tools. For example:

  • Mobile cost estimation and prepayment tools help to providers and patients by detailing financial expectations in advance of a procedure.
  • Providers can preprogram their price list for specific procedures, which minimizes calls regarding service delivery estimates.
  • Patients can schedule appointments through their mobile device, and patient data is securely integrated into EMR, EHR, or other patient management systems.
  • Real-time patient intake forms allow patients t

    Automate manual patient access processes, including orders, registration, and financial clearance, using a single, integrated platform, eCare NEXT®.

    Experian Health’s patented eCare NEXT features Touchless Processing™, which is designed to create a more efficient, accurate and generative user and patient experience. This innovative, exception-based technology automates up to 80% of your pre-registration workflow. By identifying and presenting only those patients who demand follow up by your staff in order to be cleared prior to arrival, you minimize the hands-on work that bogs down your operations.

    eCare NEXT automates repetitive tasks across your healthcare organization that affect your revenue cycle. By providing advanced numbers insights with minimal need for manual intervention, we enable you to provide the payment and care certainty that makes a real difference to the patients you serve.

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